[Resolved] Datacenter Network Failure
Posted: August 16, 2010 Filed under: System Status 4 Comments »We’re currently experiencing network failure from within our datacenter, we have technichans over to check it out, please stand by. We’ll be updating this blog post.
Our datacenter had a power surge. All Webbies are getting back online. Please open a ticket in case you’re still having problems.
UPDATE 5:07PM EST: Only webbies in nodes miami-b06 and miami-b11 are still down. Webby Manager is still down as well. We have all hands on deck working to fix this.
UPDATE 5:17PM EST: miami-b11 is back up. Working on getting miami-b06 back up.
UPDATE 6:10PM EST: Webby Manager is running again. We are having problems with the host system in miami-b06 so please bare with us for a little longer.
UPDATE 8:20PM EST: We have just finished verifying all data on miami-b06 and all Webbies are now starting to come back online. Please open a ticket if you are still experiencing any issues.
Our customers web site have been down for almost three hours now. I guess it is on miami-bo6. Not very good…
When do you expect to be up again ?
Our ETA right now is of at least another hour. We are focusing on making sure we don’t have any data loss at this time.
Our website has been down for 16 hours. I see there was a problem yesterday, but your company says it has been resolved. We would like our website back up immediately. If it is not repaired this morning, we are dropping you as a host.
Doug, the service was restored yesterday. We want to make sure your service is up and running, but in order for us to be able to match your webby we need you to submit a ticket via the Webby Manager.