[Resolved] Emergency Network Maintenance
Posted: June 2, 2011 Filed under: Uncategorized Leave a comment »Date: 06-02-2011
Start time: 11:20
Services Affected: Washington, DC – Public Network
Event Summary:
Webbynode Engineers along with Cisco TAC have identified a software bug on FCR01.WDC01 which is causing forwarding issues for public connectivity. Engineers will be performing an EMERGENCY code change on Jun 2nd, 2011 at 10:00 PM EDT to resolve this issue. The expected downtime is 20 minutes with the maintenance window being scheduled for up to 4 hours.
Start Time: 10:00pm EDT (6/2/2011)
End Time: 02:00am EDT (6/3/2011)
Expected Duration: 20 minutes
Customer Impact:
During this maintenance, customers will notice a complete loss of connectivity to their servers on the frontend network (public network). Backend network (private network) connectivity will NOT be impacted during this maintenance. While the upgrade duration is scheduled for 4 hours, we only expect around 20 minutes of downtime as the code is changed. Again, this will NOT impact the backend network (private network) for customer servers.
Best,
Webbynode
UPDATE 11:00PM EST: Connectivity has been restored at this point, but the maintenance window is still going. Please open a ticket if you still have issues.
